Repeat Biz

Feb
2015
28

This saddle was on a horse just a few days after my customer received it.

This saddle was on a horse just a few days after my customer received it.

This is a saddle I made not long ago for a fellow from Texas. This is the third saddle of mine he has owned (he bought one used, and the other two were custom made). Some years ago, I did the numbers and found that half my saddle orders were for repeat customers. Within the business world, this is a very high number, but within the craftsmanship/art world, this is probably not unusual. It is always a good day when I get a call from one of my folks and hear the words, “I’d like another!”

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